Q: Why is the Landlord Law Conference now virtual online event?
A: Last year, in response to the spring Lockdown, we switched from a live one day conference to a virtual two-day event for the same price, which proved very popular. In view of the continuing pandemic, a face to face event is clearly impossible. We are therefore continuing to provide all our live training virtually.
The Conference will be a convenient way for anyone (including people who are ‘self-isolating’) to get up to date with the law and experience an enjoyable (albeit virtual) event.
Q: What are my cancellation rights?
A; So long as you have booked more than 14 days before the event starts, you can cancel within 14 days of booking without penalty and receive a full refund. Subject to any statutory rights you may have, requests for cancellation and refunds made outside of this period will be given at our discretion and will normally be subject to an administration fee of not less than £15.
Requests for cancellation and refund should be made by the Green Button Support service or by sending an email to conference @ landlordlaw.co.uk.
No refunds will be paid during or after the event (even if you have not watched the presentations).
Q: What if I am unable to watch the presentations on 11 and 12 May?
A: All the presentations will be recorded and you will be given access to the ‘replays’ for six months, ie until 13 November.
Q: What if I have technical problems accessing the online conference website?
A: The software that we are using is used all over the world and you should not experience any issues. We have extensive guidance linked from the Delegates Information Page.
If you do experience issues, let us know and we will try to help. If access proves impossible for you we can refund your fee.
Q: I prefer not to pay online, can I pay by BACS or cheque?
A: No, we only accept payment online – although you can pay either by card or pay pal.
Q: If I don’t book a place will I be able to buy access to all the recordings later?
A: No. We have in the past sold a ‘Conference Course’ over the summer. However we will not be doing this, this year. We may make individual talks available as part of training products at our discretion.