All landlords will come across this situation at one time or another:
I’m Tessa Shepperson, a specialist landlord & tenant lawyer. For many years I ran my own solicitors firm and now I provide training and information services to landlords and letting agents.
Managing rented property is not straightforward as you are dealing with legal interests in land. One problem area I have seen is where a property is let to sharers for a fixed term but one of the sharers wants to move out before that term is ended.
It is a tricky situation as there are a number of possible courses of action and it is easy to get things wrong. Which is why I have created this kit to help you.
All our content is hosted on a mobile responsive website, which allows you to read and study the kits easily, and watch the videos on most devices, including smart-phones and tablets.
So, the kit can easily be accessed, for example on your smart-phone, while travelling or waiting in a queue.
Q: What if I can’t access the kit or if it does not work on my computer?
A: It should do, this is a standard WordPress website. However, if you have a problem check out our support section, and/or contact us. If the problems cannot be resolved, you can claim your money back under our guarantee.
Q: I am based in Wales, can I use the kit?
A: Only parts of the kit will be valid for you as some legislation, for example the Tenant Fees Act, do not apply in Wales. If you manage property in Wales this kit should be used with caution.
Q: I am based in Scotland, can I use the kit?
A: Scotland has a different legal system, as does Northern Ireland. So although some of the practical points may be relevant, the legal points will not.
Q: How long do I get access?
A: You get ‘lifetime’ access – this means that you will be able to use the kit as long as this site is up and running (ie for the lifetime of this website). Although we only guarantee a 12 months access – so if the site gets taken down for any reason during the first 12 months after purchase, you can claim a refund of a proportionate part your purchase price.
Q: I am a Landlord Law member – do I need the kit?
A: No. This kit is included as part of your membership entitlement.
Q: Can I ask you questions about my particular issues?
A: The kit does not include any ‘one to one’ advice element. However, if you are a Landlord Law member you will be able to ask questions via our members’ forum.
Q: I prefer not to pay online – can I pay by BACS or cheque?
A: No. We only accept payment via our online system. However, you can elect to pay by either credit / debit card or pay pal.
Q: I only let to families – do I need the kit?
A: The kit is a reference to help you deal with the situations where one of joint tenants wants to leave early. If both partners are on the tenancy agreement, this is a situation which could arise – for example, if one partner moves out leaving the other in occupation (maybe with the children). So it could well be relevant for you. But I agree that you are less likely to need it than if you rent to a group of young professionals or students.
Q: What do I do if I want to cancel?
A: See our guarantee below
If you find the kit is unsuitable for you in any way – all you need to do is email us requesting a cancellation not later than 30 days after purchase, giving your reason why.
We will then cancel your purchase (and your access) and refund your money within 14 days.
If you have any problems contact us via the help form you will find on the basket and checkout pages.
All kits are sold subject to our standard terms and conditions (the link will open in a new window or tab).
*Note – Do not buy this kit if you are a Landlord Law member as it is included with your membership.