Q: What if I can’t access the kit or if it does not work on my computer?
A: It should do, this is a standard WordPress website. However, if you have a problem check out our support section, and/or contact us. If the problems cannot be resolved, you can claim your money back under our guarantee.
Q: I am based in Wales, can I use the kit?
A: Yes the kit will be suitable for you. Although the HMO licensing rules referred to will only apply in England.
Q: I am based in Scotland, can I use the kit?
A: The kit is written for rented properties in England or Wales UK only. Scotland has a different legal system, as does Northern Ireland. However, the kit may still be useful on a practical level so long as you are aware that some of the specific legal points will not necessarily apply to you.
Q: How long do I get access?
A: You get ‘lifetime’ access – this means that you will be able to use the kit as long as this site is up and running (ie for the lifetime of this website). Although we only guarantee a 12 months access – so if the site gets taken down for any reason during the first 12 months after purchase, you can claim a refund of a proportionate part your purchase price.
Q: I use a letting agent – do I need the kit?
A: Find out how often your agents are carrying out inspections. If they are only inspecting once or twice a year, this is not enough and you may want to arrange for some inspections yourself.