Is my place guaranteed after I have booked?

Your place is not guaranteed until we have received full payment. If the event is sold out, we reserve the right to re-allocate your place to another delegate if you have not paid (although we will normally contact you first)

Can I cancel if I find I can’t attend after all?

You can cancel within 14 days of booking without penalty and receive a full refund. After that you can cancel any time up to 14 days before the event and get a refund subject to a £25 administration fee. No refunds are paid during the last 14 days before the Conference.

However the Conference will be recorded and anyone who has paid and is unable to attend (eg due to coronavirus) where their fee has not been refunded, will be given access to the recordings.

Is there CPD?

Yes, you can claim 5 hours CPD – most organisations such as ARLA, the NLA and the SRA will accept attendance at our conference against your CPD.  We will email  your CPD Certificate to you after the event.

Why is your Conference near Norwich rather than somewhere more central such as London?

To get the most from a Conference it is best to be relaxed and happy – a rural location is more condusive to this. You will take in more if you are not stressed. Dunston Hall is a beautiful building  and is surrounded by grass and trees. It is also considerably cheaper than similar venues in, say, London so we are able to keep our costs down. 

It is a reasonably easy journey from London (2 hours from Liverpool St) and anywhere in the Eastern Region where many of our customers are based. It also helps us as we are based nearby.

Everywhere is going to be inconvenient for someone. If you have to travel – why not take advantage of it and combine Conference with a weekend in East Anglia (a famous holiday destination)? We have negotiated special rates at the hotel for you.