Dealing with Problem Letting Agents – A Guide for Landlords

Letting agents can be a boon to landlords, and a good agent can definitely be worth the money.

However, it has to be said that not all agents are satisfactory, and many landlords come to Landlord Law because they are unhappy with their agent’s service and want to manage their properties themselves.

The problem then is – how can they do this in a legal manner?  And what options are available to you if you want to complain about your agent or get rid of them?

Frequently, letting agents do not want to be ‘got rid of’.  Often, their agency terms and conditions will include clauses providing for payment of their commission – even if they are no longer managing the property.  However, the fact that a clause appears in your agency agreement does not necessarily mean that it is enforceable.

How can a landlord deal with this?

This section is a step-by-step guide to help you deal with problems, understand your options for ending your agency agreement and minimise the risk of further difficulties.

We also consider whether you may be entitled to bring a claim against your agents for compensation and give some preliminary advice.

It is, however, a members-only service.  So if you are a Landlord Law member, click the ‘start here’ button.  There are a few links under the trail logo, but you should only use these if you have already read the whole guide; otherwise, you may miss something important.

If you are not yet a member, click the ‘join now’ button to find out more about Landlord Law membership and get access to this guide.