
Legal help, services and support for private residential landlords

It is important to carry out the check correctly and keep evidence. If a landlord rents to someone who does not have the right to rent, the Home Office can impose a civil penalty for each disqualified occupier:
However, landlords who can prove that they carried out the prescribed check will normally have a “statutory excuse” and will not be fined.
All landlords need to be aware that a new code will come into force on 1 October 2026. It will apply to all checks carried out after that date, including follow-on checks. You will find it here.
However, for most landlords, things will not change. They must continue to check all adults who will occupy the property, including:
The scheme will continue to apply only in England. So Welsh, Scottish and Irish landlords do not need to worry about it.
Until now, commercial digital checks have generally been limited to British and Irish citizens with current passports or Irish passport cards.
From 1 October, a registered digital provider will also be able to check:
A scan or photograph of an ordinary paper document does not automatically become an acceptable digital document.
Expired British and Irish passports can still be checked manually. The six-month restriction relates to the commercial digital route.
Landlords do not have to use a commercial digital checking service.
However, anyone choosing to do so must use a Right to Rent Digital Verification Service Provider, or RtR DVSP, which:
Using an unregistered provider will not give the landlord a statutory excuse.
You can check providers on the government’s Digital Verification Services Register. Select “Right to Rent” under “Supplementary codes”. Make sure the particular service you intend to use is listed for Right to Rent and that its certification has not expired.
Landlords can continue comparing a document photograph with the occupier in person or during a live video call.
However, if facial-recognition technology is used to make the comparison, this must be provided through a registered RtR DVSP. The landlord must keep the comparison result and give the applicant a reasonable opportunity to prove their identity another way if the technology fails.
The new Code permits some authoritatively issued digital documents to be used in a manual check.
The landlord must take reasonable steps to verify the document’s source and validity.
The Code strongly encourages landlords to use a registered RtR DVSP for this. Although that is not compulsory, an ordinary landlord may find it difficult to verify some digital documents personally.
This will remain the simplest route for most British and Irish tenants.
The landlord must:
For example, a British citizen may provide a current or expired British passport. Someone without a passport may use two documents from List A, Group 2, such as a UK birth certificate together with another prescribed document.
Someone with an eVisa or other digital immigration status will normally provide the landlord with:
The landlord must use the official Home Office checking service. Merely looking at the applicant’s own immigration-status page is not sufficient.
The landlord must check that the photograph matches the applicant, save the dated result and note whether a follow-up check will be required.
This service is different from a commercial DVSP. The Home Office service checks immigration status, whereas a DVSP verifies identity and eligible documents digitally.
A landlord can pay a registered provider to conduct an eligible digital check.
However, the landlord must still:
There is no real change here:
Where someone has an unlimited right to rent, no follow-up check is normally needed.
Where the right is time-limited, the initial check must normally be carried out during the 28 days before the tenancy starts. The landlord must then complete a follow-up check before their statutory excuse expires.
The Home Office result or Positive Right to Rent Notice should say when another check is required.
The landlord may need to use the Home Office Landlord Checking Service, particularly where the applicant:
A positive response normally gives the landlord a statutory excuse for 12 months.
No. A check properly completed before 1 October will be assessed under the Code applying when it was made.
But a follow-up check due on or after 1 October must comply with the new code.
A revised discrimination Code also takes effect. Landlords should:
In other words, you must check everyone—even your mother!
You should keep evidence of the check securely throughout the tenancy and for one year after it ends.
The new Code says that it must then be securely destroyed.
This applies just to the Right to Rent records. It does not mean that the landlord must destroy the rest of the tenancy file.
Other tenancy records will normally need to be kept for longer. In many cases, keeping them until six years after the tenancy ends will be appropriate, although the correct retention period may depend on the type of document and any actual or potential claim.
If a dispute or official investigation is already underway, relevant evidence may need to be preserved until it has concluded.
Here is a suggested list of actions to take now
Perhaps the main point to note is that you do not have to start carrying out digital checks.
However, if you choose to use a digital checking provider after 1 October, it must be properly registered for Right to Rent checks.
The new rules can be found in
the new statutory Right to Rent Code, and
the new discrimination Code.
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