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Consumer Law
How should landlords deal with a tenant’s subject access request?
Tenants and former tenants can ask for a copy of the personal information you hold about them. This is called a subject access request, often shortened to SAR. A request can feel threatening, particularly if there is already a dispute. However, the safest approach is to deal with it calmly, meet the applicable deadline and […]
Jama Ahmed Farrah v Sheffield City Council [2026]
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What should we do if we are renting accommodation to an employee?
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How can I best avoid unlawful discrimination when choosing new tenants?
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My tenants have allowed others to move in making the property overcrowded. What can I do?
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Do I have to tell anyone or get permission before I let my property? England
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What are the rules about installing CCTV?
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What are landlords obligations regarding dealing with and disposal of rubbish / waste?
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Data Protection Documentation Wales
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What is the legal status of a ‘household member’ on the Landlord Law tenancy agreements?
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What sorts of things will be considered ‘reasonable reasons’ for refusing permission for tenants requests? Wales
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What are the tenants rights to occupy without interference (Wales)?
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What rules apply when the landlords’ consent is required (Wales)?
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Plymouth Community Homes Ltd v Christopher Palmer [2021]
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We are a limited company landlord – what information do we need to provide in our paperwork?
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R v Hackney LBC Agudas Israel Housing Association [2020]
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Mediation and alternative dispute resolution
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What records do I need to keep?
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What are my obligations regarding assistance dogs and ’emotional support animals’?
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Landlord liability for the acts of their tenants
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Will it be more difficult for me to evict a tenant if they are disabled?
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Do I have to pay for adapting a property if it is occupied by a disabled person?
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Lawful and Unlawful Discrimination
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Data Protection Documentation
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We are a limited company, does this affect how we sign documents?
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Do I need to serve notice after I have bought a property?
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What should a landlord do if he is accused of harassment?
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Unfair Terms in Tenancy Agreements
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Data Protection – guidance for landlords
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FAQ – Consumer Law
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Legal Cases – Consumer Law
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An Introduction to Consumer Law
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Office of Fair Trading v. Foxtons [2009]
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London Borough of Newham -v- Khatun [2004]
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What is the How to Rent Booklet and when do I need to serve it?
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Does the landlords identity and contact details have to be disclosed to the tenant?
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Do I have to tell anyone or get permission before I let my property? Wales
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Brusse and Garabito v Jahani Ltd [2013]
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Beedles v. Guinness Northern Counties Ltd [2011]
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Do landlords have to give tenants a ‘cooling off’ period?
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What is the concept of fairness?
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